Editing Text

With the newmedia server being down for the foreseeable future, I’m sending student to the blog for assignments. Today’s homework challenge? Edit this message from Netflix into something less insulting. First some background: a couple months ago, Netflix changed its pricing structure and split its services into streaming and DVD delivery. This raised a bit of an uproar because customers were paying more for less. But it was also problematic because they never announced how they were going to do it. Anyway, following a barrage of bad press on the web and complaints from various directions, they changed their model. As a customer, I received this email:

image

So, what’s the problem? Well, for one thing, the initial communication never mentioned Qwickster. The only reason I knew about it was from research online. Same for the two web site concept. So, I’m presented here with a rather insulting email “It is clear for many member two websites would make things more difficult…” that is poorly worded and struggles for focus and organization. [BTW, It’s not more difficult, it’s inane - don’t waste my time, Netflix. I happen to think its much more valuable to me than your service.] OK. I’m done ranting…

Anyway, as a student in ITL 275 your homework assignment - should you chose to accept it - is to re-write this message into something that is clear, concise, and respectful. Oh, and you have to do it in less than 100 words. And while I would think I shouldn’t have to say this, you don’t want to take their text and just slim it down. You’ll only earn the full point allotment if you actually think it through and completely re-work the text.

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Comments:

This is hliarious.  I love that first sentence.  I’m going to show it to my Professional Writing class.  I would have completely stolen the assignment for use in the course if we didn’t have a student in common. smile

.(JavaScript must be enabled to view this email address)  on  10/26  at  11:08 AM

Hehe - he actually asked if I’d talked with you about this homework assignment before giving it to them. I proudly answered that I came up with it all by myself…

.(JavaScript must be enabled to view this email address)  on  10/26  at  12:13 PM

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